Terms of use.
Clear agreements.
VitalitySpa and the provider
VitalitySpa is a spa and vitality platform for adults. Contact VitalitySpa at info@vitalityspa.nl. VitalitySpa reviews your preferences, prepares proposals and provides the agreed contact and follow-up. The provider named in the proposal delivers the experience and is responsible for treatment suitability and delivery. Before accepting, you receive the identity of each contracting party and their specific responsibilities.
Free registration and first response
Registration is free and without obligation. It does not create a booking, paid membership or payment obligation. Your first email response arrives within two working days. This response may be a follow-up question or the next step towards a proposal; it is not a guarantee of availability or a completed match within that time. We explain if a suitable experience is not available.
Spa experience and review
The proposal describes the experience, the selection and contact provided by VitalitySpa around the visit, and one agreed follow-up evaluation. It specifies what is included, the period, delivery method and any information needed from you. A further experience or ongoing monthly follow-up requires a separate agreement.
Price and acceptance
Before deciding, you receive the provider and venue, contents, duration, availability, payment arrangements and booking, change and cancellation terms. The experience and VitalitySpa service fees are itemised, with the total including VAT and mandatory charges. Your budget is per person; the proposal states the total for the agreed party size. You receive the terms and any applicable right of withdrawal before accepting a paid service. Only your explicit acceptance creates a paid commitment; a visit is reserved after booking confirmation. Choose this proposal requests confirmation of the selected experience. This choice does not start a payment. A paid instruction and the booking are confirmed separately under the proposal’s terms.
My VitalitySpa and follow-up
My VitalitySpa brings together the profile, proposals, check-ins, visit feedback and published reviews. Check-ins and feedback are voluntary. A check-in does not automatically trigger an individual review. The proposal defines the agreed follow-up, timing and price; access to the account does not include unlimited follow-up. Request a further visit from the account. This request is not a booking or payment instruction; a new service is agreed separately. Registration does not create automatic renewal.
Wellbeing and treatment suitability
Answers about energy, sleep and relaxation reflect your own perception. VitalitySpa uses these as context for your preferences; they do not establish medical need or treatment suitability. The profile does not provide a diagnosis or medical health score. Discuss symptoms, contraindications and suitability directly with a qualified healthcare professional or the responsible practitioner. A spa visit does not guarantee improved health or vitality.
Access and information
Your email link gives access to your personal area. Do not share it and use a private device where possible. You can skip check-ins and withdraw consent to processing wellbeing information. Our privacy notice explains how we use your information and your choices. Update work patterns, town or city, available time, budget and preferences in My VitalitySpa. This does not alter an existing booking. To change your name or email address, or to request deletion, email us from your registered address. Request a new access link through My VitalitySpa.
Changes, cancellation and complaints
The terms sent with the proposal explain how to change or cancel the specific services. Send questions or complaints to info@vitalityspa.nl and include your reference if available. We give a first response within two working days and explain the next step if further review is needed. Follow the provider’s practical instructions during a visit. Your statutory consumer rights remain unaffected.
Partnerships and companies
Partner and company enquiries are without obligation. A partnership starts after a separate agreement on scope, period, participant numbers, costs and responsibilities. Employers do not receive access through VitalitySpa to individual profiles, check-ins or personal reviews.
App and images
My VitalitySpa is available through the website. Registering for future app news does not create a paid membership. General photography illustrates the atmosphere and types of experience. Your proposal identifies the actual provider and venue.